BrightCo Electric Terms and Conditions

A quotation is based on the listed scope of work, the information provided by the client, and the conditions reasonably visible at the time it is prepared. Only labour, materials, equipment, and services specifically described in the quotation are included.

Unless otherwise stated, quotations:

• Are subject to GST
• Are valid for 30 days
• Assume normal weekday access and working conditions

An estimate is an approximate cost and may change based on actual labour, materials, site conditions, or the final scope of work. Additional costs may apply where concealed damage, inaccessible wiring, hazardous materials, unsuitable existing equipment, pre-existing deficiencies, or other unforeseen conditions are discovered.

A quotation or work order may be accepted by:

• Signing the document
• Approving it by email or text message
• Paying a requested deposit
• Authorizing BrightCo Electric Ltd. to schedule or begin the work

Acceptance confirms authorization to proceed with the stated scope and agreement to these Terms and Conditions.

A deposit may be required where stated in the quotation. Deposits will be applied toward the final invoice.

If a project is cancelled, BrightCo Electric Ltd. may apply the deposit toward reasonable and documented costs already incurred, including permit fees, special-order or non-returnable materials, restocking charges, completed labour, and other non-recoverable project costs. Any remaining balance will be refunded, subject to applicable cancellation rights.

Unless otherwise stated in writing, the remaining balance is due upon completion of the work. Overdue balances may be charged simple interest at 2% per month, equivalent to 24% per annum.

E-transfer and cheque are preferred payment methods. Credit-card payments may be subject to a surcharge of up to 2.4%, not exceeding BrightCo Electric Ltd.'s actual cost of accepting the applicable card. Any surcharge will be disclosed before the payment is processed and will be subject to applicable payment-network and processor requirements.

Any required permits and inspections will be handled in accordance with applicable requirements. Permit fees, inspection fees, engineering, utility charges, fire-alarm services, monitoring changes, fire watch, scanning, coring, and other third-party costs are included only when specifically stated in the quotation. Shutdown coordination, after-hours work, and costs charged by the building, strata, utility, or another contractor are not included unless specifically listed.

The client is responsible for:

• Providing safe and reasonable access to the work area
• Obtaining required owner, landlord, strata, or building approvals
• Removing belongings or obstructions from the work area
• Providing accurate information about the property and requested work
• Ensuring that a representative is available when access or operating information is required

Delays or additional visits caused by unavailable access, locked areas, missing approvals, or unavailable equipment may be billed separately.

BrightCo Electric Ltd. provides a one-year warranty on its workmanship, beginning on the date the work is completed. Materials and equipment supplied by BrightCo Electric Ltd. are covered by the applicable manufacturer's warranty.

The warranty does not cover:

• Customer-supplied equipment or materials
• Lamps, batteries, and other consumable items
• Normal wear and tear
• Misuse, abuse, alteration, or lack of maintenance
• Damage caused by power surges, water, pests, weather, or other external conditions
• Pre-existing wiring, devices, equipment, or work completed by others

Troubleshooting, removal, or reinstallation of defective customer-supplied equipment may be charged separately.

BrightCo Electric Ltd. will complete basic cleanup of debris directly associated with the electrical work. Unless specifically included, the quotation does not cover:

• Drywall repair
• Painting or finishing
• Waterproofing or sealing
• Hazardous-material testing or remediation
• Removal or disposal of large fixtures, equipment, or unrelated materials
• Landscaping or restoration work

Decorative restoration, specialty firestopping by another trade, and work outside BrightCo Electric Ltd.'s electrical scope are excluded unless specifically included in the quotation. BrightCo Electric Ltd. will complete treatment directly required for its electrical installation in accordance with applicable electrical and safety requirements, or clearly identify where a qualified third party is required.

BrightCo Electric Ltd. may suspend or discontinue work where:

• The site is unsafe
• Required payment has not been made
• Necessary approvals or access have not been provided
• The requested work cannot be completed legally or safely
• A client or site occupant creates an abusive, threatening, or hostile environment

The client remains responsible for completed work, supplied materials, and reasonable costs incurred up to that point.